Accessibility Statement

Accessibility statement

This Accessibility Statement applies to www.strawberryfield.salvationarmy.org.uk only. It does not cover any other digital platforms or services provided by The Salvation Army.

The Salvation Army values inclusion, equality, and accessibility for all which is why we’re working to ensure our websites are accessible to all people, regardless of ability. For example, that means you should be able to:

  • Change colours contrast levels and fonts
  • Zoom up to 400% without text spilling off screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software  
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)  

How accessible this website is

We know parts of our websites have accessibility barriers. For example:  

Keyboard accessibility

  • Focus is not managed appropriately when loading more articles
  • Focused input fields are completely hidden by the date picker when it is open
  • Non-interactive headings within the mega menu receive the keyboard focus inappropriately

Screen magnification and colour

  • Form labels have insufficient contrast
  • Dates in the date picker have insufficient contrast on keyboard focus or mouse hover  
  • The “Read More” buttons have insufficient contrast on mouse hover
  • The “Donate Now” button has an insufficient contrast
  • The name of the month in the date picker has insufficient contrast
  • The buttons for the next/previous month in the date picker have insufficient contrast

Screen readers

  • The expandable navigation buttons have no interactive roles
  • The expandable navigation buttons are not programmatically determined as expandable
  • Bus routes are not marked up semantically as unordered list items
  • Phone number combo box has an incomplete accessible name  
  • The form fields and their inline error messages are not programmatically associated  
  • Related input fields are not programmatically associated with their legend
  • Mobile menu button not programmatically determined as expandable
  • Headings not marked up semantically
  • The heading for the contact info is not marked up semantically
  • An icon indicating that a link opens in a new window has no text alternative
  • A title attribute is relied upon for an accessible name
  • Headings within the mega menu are not marked up semantically
  • Carousel navigation controls are not marked up semantically as a group
  • Decorative banner images have redundant text alternatives
  • The in-page decorative image has a redundant text alternative  
  • Ticker types and prices are not marked up semantically as description list items
  • An empty heading is present in the DOM
  • The links of the translated language open in a new window with no visual or programmatic indication

Deafness and cognition

  • Fields that collect certain information about the user do not use appropriate autocomplete attributes
  • The required symbol is not explained

Feedback and contact information

To get information from this website in a different format like accessible PDF, large print or audio recording:

We’ll consider your request in 3 working days.  

Reporting accessibility problems with our websites  

Despite our best efforts to ensure accessibility, there may be some limitations. We’re always looking to improve the accessibility of our websites. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.  

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our exhibition has an audio induction loop.

What we’re doing to improve accessibility

We've addressed issues identified in a third-party accessibility audit. Moving forward, we remain dedicated to refining these areas and effecting enhancements. Our web development team has been testing our site using a mix of automated testing tools and assistive technologies.

We have immediate plans to improve:

  • Clear focus states on all links we can control
  • Permanent and more helpful error messages on our form
  • Colour contrast for contents  

Preparation of this accessibility statement

This statement was prepared on: 1 May 2025

It was last reviewed: 27 June 2025

The website was tested on: April 2025. The test was carried out by Nomensa. All key components and page templates were audited based on a sample of 12 pages. Some key tasks were also tested with GOV.UK recommended list of assistive technologies.  

How to make the site right for you?

You can make the text and images larger

You can zoom in and out differently depending on your device

Mac - command and +/-

PC- CTRL and +/-

On an iPhone

  1. Open  the ‘Settings’ app  
  2. Select ‘Accessibility’.  
  3. Select’ zoom’ and adjust your zoom level.

On an Android

  1. On your device, open the Settings app.
  2. Search and select Display size.
  3. To change your preferred display size, move the slider left or right.

You can navigate through using your keyboard

Using thekeyboard, you can:

  • Tab allows you to tab to each link and we have added clear focus states so you can see where you are
  • The arrows allow you to navigate left, right, up and down
  • The space allows you to scroll down the page in larger chunks

Adjust the brightness

In places our site can be quite light, and you can reduce your brightness.  

On a Mac  

  1. Choose Apple menu  
  2. Select System Settings
  3. Click Displays in the sidebar. (You may need to scroll down.)
  4. Drag the Brightness slider on the right to adjust the brightness of your display.

On a PC

  1. Go to your Settings  
  2. Select System
  3. Click Displays  
  4. Select Brightness
  5. Contacting us by phone or visiting us in person